My story involves a gun manufacturer instead of a lgs. I used to own a 22 rifle that was made by Mossberg. About 15 years ago I called the company to find out some background info on the gun. After giving the customer no-service rep the gun model, he yelled at me and said that that model gun did not exist. I calmly told him that I was looking at the model number engraved into the barrel. He called me a liar and hung up. He must have been having a really bad day. LOL!
