Tbh I can see manufacturers customer service trolling people for not just googling things. Not that it’s right but. It’s kinda funny.What started me down this rabbit hole was FN's customer service said I should use one.
Also they could be saying that, since the optic has to come off to replace the battery with most optics I’ve seen in this pattern. To keep down wear and tear on the threads.
That particular model you usually have to fit the length of the screws to the slide. Never had a pair just fit length wise.