What's Up with Buds Gun Shop??

[alleycat]

Been using them for about three years now, some new stuff and some surplus. Never had an issue so far......

 

[The Bill]

Someone dropped the ball here....I guess it was me for ordering from this place.

 

[The Bill]

All I get now is "we are sorry for the delay your item will be shipping soon". I can't find a better definition of ****TY customer service that this garbage. There business model doesn't include repeat customers I guess.

 

[DMR]

Someone dropped the ball here....I guess it was me for ordering from this place.

Next time order from Centerfireguns. They ship the next day. And when I say ship...I mean it's already halfway there already.

 

[Old Goat]

I have been very lucky with Buds Guns in the past. I have placed an order on Thursday and it was at my FFL on Tuesday. The last order I place was about a month ago and it was in the shipping department that same evening. After about a week I called for an update as to when they expected to ship. I was told it was going out the next day and they had between 7-9 days to ship once everything cleared. It did ship the next day and it was exactly nine days. They also said they had a lot of orders coming in already for the holidays.

 

[MSAA]

Buds does not STOCK all items listed. They access several distributors inventory systems and have the guns drop shipped to your FFL. So when you order a firearm and its listed " in stock" it might be at some warehouse, but it could be sold by the time the "buds" order is received at the Distributors end. I receive guns all the time from buds but a majority are being sent from another distributor, based on the FFL I receive.

 

[GeauxLSU]

Damn, did Bass Pro just become relevant?

I hate them but I was (am) in the market for a lever .44. After hearing they'd match online prices and speaking with the department manager I went there to pick up a Henry Big Boy which was priced some ridiculous amount more than Bud's. I confirmed they'd match and they would. I didn't buy it (as I changed my mind after handling one) but I still couldn't believe it. I'll definitely take advantage of that for moderately priced stuff when the tax and FFL fee would make it a push. (No free FFLs on this side of the jungle. )

 

[The Bill]

Buds does not STOCK all items listed. They access several distributors inventory systems and have the guns drop shipped to your FFL. So when you order a firearm and its listed " in stock" it might be at some warehouse, but it could be sold by the time the "buds" order is received at the Distributors end. I receive guns all the time from buds but a majority are being sent from another distributor, based on the FFL I receive.

I don't see how that would work and be sustainable in the long run. Companies with a better business model and similar prices may begin to chip away at their business. I personally won't order from them again. The way they operate and lack of customer service stinks.

 

[Shovelhead]

No issues with maybe a dozen orders.

 

[GeauxLSU]

There's always http://grabagun.com/ $9.99 flat rate shipping and they are at least very near if not beating Bud's prices, plus their website is just easier to deal with.