Adventure Outdoors

[Moonpie]

I reported my incident to the BBB and Jay Wallace fought it tooth and nail with lies and false documents...

 

[jimz]

Bought a new shotgun there last weekend. service was really slow but once I got a sales person he was helpful although I had to be a little insistent. Teh rest of the transaction went pretty smooth and quick. Pretty good prices for new guns. I think they're going thru growing pains.

 

[Granite3]

Service is slower on the gun counters since the move. Wait 15 or more minutes to look at something (mid afternoon on a weekday) at the guns, but on the merchandise aisles had somebody with the "vest" on asking if they could help every time I turned around.

My 2 gripes-

Bought an ACR for a good price during the grand opening sale, knew what I wanted when I walked in, still almost 20 minutes to get it down to verify "fit" and another 10 for staff to find the NIB rifle, 1 minute for me to fill out said form, and then escorted to front. Well over 30 minutes to check me out, take my money, S/N the gun, recheck, and then find someone to recheck that. Some folks behind me had just ammo, targets, etc. Can't believe they did not walk out. (this does not count the time the issue below took)

Same time I am buying a 9MM SIG 2022, in their flyer for $369 and a free Sig laser. So, at the counter I am informed I have to buy 3 accessories to go with it to get the laser. NOWHERE in the flyer does it state that. So I told them to put my $2k ACR and $369 pistol back in the rack, and give me my forms back. After the manager was consulted, the sale went through.

A store that size needs more staff, especially on the gun counters and the checkout area. I was in last week for a $35 cleaning rod/bore snake and abandoned my items after waiting 15 minutes to checkout.

Reminded me way too much of my Post Office experiences.

 

[madmarinehays]

They have sucked for years.

 

[No2sc2]

They are only good for their prices and then again those prices are ALREADY with the 3% if you pay with CASH, if not, they charge additional 3% at register.... They won't work on prices. Customer service is okay, they have a huge selection... I used to go to them but I found a new love....

Cherokee Gun and Pawn!!! Free firearm transfer AND they compete in prices (if they can, if not they offer the free firearm transfer). Oh my goodness I just love them and customer service is great! The place is a little small but their selection is pretty decent and they can get any gun if you needed. It's my new place I'll be getting my ammo and handgun too! They had 9mm Luger blazer 9mm ammo, 1000 for 170. What a deal!'n

 

[polaris30144]

It amazes me that every complaint about AO usually includes the long lines at checkout or the gun counter......apparently there are enough mouth breathers to keep them in business. I don't do business with AO because their customer service does suck, but they are always busy. Maybe their arrogance comes from all of the knuckle draggers that are there all of the time, not every customer does due diligence to find the best deals and best customer service. I bet the regular customers think this is the way all stores are since they never go into other stores.

 

[Shooter101]

My visit to Adventure Outdoors:

First impression:

WOW! Huge!. Walked in and after gawking like a country bumpkin I saw the yellow signs saying "Please check all weapons". grumble grumble...Got ignored for 2-3 minutes while two women figured something out on a register/computer, but as soon as I said "excuse me" the cutie that turned around was all friendly and made me glad to check my guns in so I had an excuse to talk to her for a minute without anyone getting a restraining order. Left my ammo with her and strolled to the right where the gun counter started. WOW!!!!

Selection:

They have about a hundred feet of triple level glass cases FULL of handguns. Berettas first from right to left then it all turned into a slobbering haze of beautiful guns. Litterally YARDS of Glocks. WHEE!I hit a corner and thought I'd come to the end of the hand guns but no, almost the whole right wall and 90% of the back wall is ALL handguns. There is a goofy section of scopes in the middle of the back wall section that breaks your focus and should be moved to one end or the other but the rest is all heaven. Ammo cans are a bit pricey but I still bought 2 50cals at $13.99 each. Holster selection seemed a bit lop-sided to me. Safari, Bianchi, Black hawk and Fobus were the primaries. Decent selection of FMJ ammo on warehourse racks(nice touch), Self defense ammo behind the counter and not a great selection(I would have like to have gotten some PMC Starfires). Overal a fun place to look around.

Customer service:

I must have gone into a different store. Those folks were pretty great. The lovely little lady at the front was friendly as could be. As I walked the holster aisle one lady walked back and forth several times(course she may have been watching me for shop lifting, LOL). J/K, she asked fif I needed halp finding anything as did a young guy when I was at the ammo. He told me where to find the SD ammo and the guy behind the counter was friendly as well. I spoke to two others about guns, the first was a young guy with an almost annoyed look on his face who turned out to be quite friendly and explained the "$300 Glock" deal, showed me a couple and was overall helpful and nice. The other answered a couple of questions about a different gun and magazines and was also nice. The girl at the cash register looked mean but was nice. Then back to the cutie up front to reclaim my ammo. When she saw me coming she instantly remembered my mags and chamber rounds, smiled and had a freindly chat with me while training a new employee on removing the tags from my guns(Had my P3AT with me as well yesterday). Overall, everyone I spoke to was nice and friendly. I dind't ask any in depth questions about the guns as I didn't need that info but everything I asked was answered and everyone was helpful.

Prices:

Guns were average prices, nothing special. A few things I saw were worse than average in my opinion but nothing stuck out. Ammo was slightly higher than WalMart but what can you expect? Would have liked to get my ammo cans MUCH cheaper but I was tired of waiting for chance to put me in the right place at the right time. The only thing I didn't like was the "$300 Glock" deal. The G22(trade-ins) were all priced $399-$419. The deal was that if you buy 4 accessories, the Glock is $300. Ammo cans, holsters...etc. Accessories. So, basically you would be spending $400+/- for the Glock w/4 accessories. Still a good deal but I went in thinking Glock=$300! OOOOOOH! Actually what stopped me is I really don't NEED another gun right now(Can't believe I said that). OK, OK, I really don't need another gun ENOUGH to spend 400 bucks I can't afford to spend. Not to mention how the wife would take it.

Overall:

I will go back whenever I am in the area.

I think after this review I have to check the Lady out that checked your Mags!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Shooter101]

Thats hilarious

Very nice... If you can carry, I wont go,,, thats fu@Kn stupid!

 

[Snoopy45]

There probably needs to be a Adventure Outdoors complaint Sticky, with all the threads about them sucking. I agree cant stand that place.

 

[lrahn2008]

They are useless anymore